By Adam Turteltaub, Chief Engagement &
Strategy Officer, SCCE &
HCCA
It’s time to think bigger when it comes to helpline data. Yes, it’s still important to look at traditional metrics such as the number of calls and the substantiation rate. But, there is so much more that can be done.
By Amy Matsuo, KPMG Regulatory Insights Leader
After months of anticipation, the widely discussed Artificial intelligence (AI) Action plan was announced recently by the Administration marking a new chapter in the evolving story of AI regulation in the United States. While there is much to discuss, here are a few of the main takeaways of note from the plan as businesses begin to digest what it means for them and their operations.
Shifting Tides to Self Regulation
KPMG Regulatory Insights Leader
There is so much hype and drama when it comes to AI, that it’s good to hear the voice of Mujo Vilasevic, Senior Compliance Officer, Raiffeisen Bank International. Contrary to most, he makes the case that the problem with AI is overdramatization. Despite the fears, it’s not going to take over the world or our jobs, as he sees it.
FTI Technology
Here’s a little nightmare every compliance officer dreads. You leave your current job for an exciting new one, only to find out that you just walked into a position where the compliance efforts are token at best because the organization’s leadership doesn’t take compliance seriously.
I live in Los Angeles and was fortunate enough to get through the fires unscathed. Around me, though, were others who were not so fortunate. A cousin and several friends lost everything.
After the fires came a cleanup of epic proportions. For Glenn Sweatt, Vice President at ECC, the company charged with remediation at all those burned out lots in Altadena and the Palisades, that’s when the work began.
There’s a lot new going on in healthcare enforcement, and, at the same, there’s a lot that hasn’t changed, reports Greg Demske (LinkedIn), partner at Goodwin Proctor and, formerly, Chief Counsel to the Inspector General at HHS.