By Amber Dreyer, Chief Compliance Officer, Sondor Health Plans, Inc.
In my years in compliance, I’ve concluded that the best attribute for a compliance professional is to be a good listener. Most of the time, people want to tell you their problems – it’s therapeutic. I often end a one on one meeting with, “our therapy session is out of time.” It’s usually in those types of meetings that one can pick up on issues that need to be mitigated or organizational trends that need to be addressed.
Imagine that it’s time to move on from compliance to another role, either by choice or being voluntold. Does what you learned in compliance help?
Absolutely, according to Kortney Nordrum, Vice President and Senior Corporate Counsel at Deluxe. Amongst other benefits, it taught her how to break down large issues into more manageable pieces, better identify and manage risks and help deals close.
By Jay Greenberg, Former Chief Compliance Officer, FBI
Building a corporate culture which values commitment to the company’s core values minimizes risk posed from within the employee ranks.
Employee adherence to and support of core values starts during the hiring process. After all, sifting through applicants carefully helps ensure employees invited to join will fit the company’s behavioral expectations.
With ever more attention paid to the role of boards in overseeing compliance, the question naturally comes up: Do boards even understand what makes for an effective compliance program? To help answer that question we spoke with Vera Cherepanova (LinkedIn), Executive Director of the non-profit Boards of the Future.
Why?
Why are you asking that?
Do you really need to know it?
Is it going to tell you something you need to know?
Is it a question that anyone could even answer?
All of these are questions to ask yourselves and colleagues when they propose adding an item to your due diligence questionnaire.
Lewis Eisen (LinkedIn) is the author of the book RULES: Powerful Policy Wording to Maximize Engagement, and he wants to change the way people think about and write policies.
The possibilities of AI don’t stop with generative AI such as ChatGPT. Agentic AI may have more potential for compliance teams, Zahra Timsah, co-founder and CEO of i-GENTIC AI tells us.
