A healthy organization depends on more than policies and procedures. It also depends on whether people feel they can raise a concern without being ignored, discredited, or labeled as difficult. Employees who are close to day-to-day operations are often the first to identify situ…

Let’s talk about the F-word that makes compliance professionals more uncomfortable than a surprise DOJ inquiry: feedback. You’d rather sit through a four-hour records retention training than tell your deputy compliance officer that their investigation memos read like they were …

Executive presence isn’t simply walking in the room and having everyone instantly feel that that you are in charge.  It is something different explains Jay Greenberg, the recently retired Chief Compliance Officer at the FBI.  Instead, it is being powered by your core values an…

The race is on for artificial intelligence (AI) automation and efficiency improvements in the workplace. Although we hear daily news stories about big-name companies racing to adopt AI strategies—aiming to innovate, improve efficiencies, and ev…

Lewis Eisen (LinkedIn) is the author of the book RULES: Powerful Policy Wording to Maximize Engagement, and he wants to change the way people think about and write  policies. Too often, he observes, policies contain parent-child language, with a scolding tone that turns people of…

, Chief Engagement & Strategy Officer, SCCE & HCCA   The death of Hulk Hogan took me back to the 1980s when, like so many others, I really got into professional wrestling.  I watched way too much of it on TV.  I bought tickets to a pay per view remote broadcast piped into a ho…